Terms of service
Effective date: 11/12/23
2. User-Generated Content
Users can create and share a variety of interactive courses on our platforms. You are responsible for ensuring the accuracy and appropriateness of the content you create or use. Zoonk does not endorse or assume liability for user-generated content.
All financial transactions are processed through Stripe. Zoonk reserves the right to remove user accounts for frequently contesting credit card charges. Users should request refunds within 30 days of purchase instead.
4. User Conduct and Moderation
We may remove content that spreads misinformation or violates our code of conduct. Repeated violations may lead to account termination.
Zoonk is committed to maintaining a respectful and safe environment for all users. The following types of content are not allowed on our platforms:
- Discriminatory Content: Any content that is racist, homophobic, xenophobic, sexist, or otherwise discriminatory.
- Religious Content: We prohibit the posting of religious content to maintain a neutral and inclusive environment.
- Political Content: Political content is not permitted, as it can lead to divisive discussions.
- Inappropriate Language and Imagery: The use of sexualized language, imagery, or any form of sexual attention or advances is strictly forbidden.
- Trolling and Harassment: Insulting, derogatory comments, trolling, personal attacks, and political attacks are not tolerated.
- Spam and Scams: Spam, phishing, and scams are not allowed.
- Copyrighted Content: Content protected by copyright laws is also prohibited. If you believe your content has been copied in a way that constitutes copyright infringement, please contact us at [email protected].
- Violent Content: Content that promotes violence or depicts any explicit imagery of violence is not allowed.
- Drugs and Alcohol: Content that promotes or depicts the use of legal or illegal drugs or alcohol is not allowed.
- Any content that violates local laws or promotes illegal activity is also prohibited.
Violations of these guidelines may result in content removal and potentially lead to account termination for repeated offenses. Zoonk reserves the right to enforce these rules at its discretion to ensure a safe and respectful user experience.
5. Age Restrictions
Users must be 13 years or older to use Zoonk's services.
6. Copyright and Intellectual Property
You must not create or share content that violates copyright laws. Report any copyright violations to us. Plagiarism may result in account termination.
7. Liability and Disclaimer
Zoonk is not liable for the accuracy or reliability of user-generated content or content in our paid libraries.
9. Pricing and Terms Changes
Zoonk reserves the right to change pricing policies with a 30-day notice. We may also amend these Terms at any time, with notice provided to users.
10. Governing Law and Jurisdiction
Legal disputes will be resolved under the laws of Brazil, specifically in Brasília.
11. Contact Information
For inquiries, contact us at [email protected].
12. Relationship with Content Creators
Content creators are independent and not Zoonk employees. They have the freedom to manage their content.
13. Discretionary Discounts
Discounts are offered at Zoonk's discretion and are not indicative of future pricing or discounts for other users.